Contact DOTSKART
We're here to help with all your logistics needs. Reach out to our team for support, inquiries, or partnership opportunities.
Our Location
123 Logistics Street
Mumbai, Maharashtra 400001
India
Phone Number
Customer Support:
+91 9876 543 210
+91 1234 567 890
Email Address
General Inquiries:
info@dotskart.com
support@dotskart.com
Working Hours
Monday - Friday:
9:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Frequently Asked Questions
Find quick answers to common questions about our services and policies.
What areas do you service?
DOTSKART provides logistics services across all 28 states and 8 union territories in India, with international shipping available to select countries.
How can I track my shipment?
You can track your shipment by entering your tracking number on our website's tracking page, through our mobile app, or by sending an SMS with your tracking ID to our tracking number.
What are your delivery timeframes?
Our delivery timeframes vary by service type. Within city limits, we offer 4-hour delivery. For nearby cities, we provide same-day delivery, and for major cities across India, we offer next-day delivery.
How do I schedule a pickup?
You can schedule a pickup through our website, mobile app, or by calling our customer service. We offer flexible pickup windows to accommodate your schedule.
What payment methods do you accept?
We accept all major credit/debit cards, UPI payments, net banking, and cash on delivery for select services. Corporate clients can also set up billing accounts.
Don't see your question here? Contact our support team for assistance.
support@dotskart.com